Monday - Friday: 8:30 AM - 7 PM AEST
Saturday & Sunday: 8 AM – 5 PM AEST
National public holidays: Closed
CONTACT US
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GENERAL ENQUIRIES AND CLAIMS
Sales and Service
Claims
Monday - Friday: 8:30 AM – 8 PM AEST
Saturday & Sunday (lodgement only): 8 AM – 5 PM AEST
National public holidays: Closed
Club Marine Assist
24 hours a day, 7 days a week
If you are experiencing an on-water emergency or a life-threatening situation, please call 000
Learn more about Club Marine Assist
Calling from overseas? Standard call costs apply.
Email
ADDITIONAL SUPPORT
Looking for additional support including National Relay, interpreter or other support services? Visit our Additional Support page for more information.
OFFICES
VICTORIA
Melbourne VIC 3000
NEW SOUTH WALES
Sydney NSW 2000
QUEENSLAND
Coomera QLD 4209
WESTERN AUSTRALIA
Fremantle WA 6160
SOUTH AUSTRALIA
Adelaide SA 5000
COMPLAINTS AND DISPUTE RESOLUTION PROCESS
We aim to resolve any complaint you have as quickly as possible. Learn more about our dispute resolution process.
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Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision about Club Marine boat insurance, consider theProduct Disclosure Statement (PDS)/Policy Document and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Document, Supplementary PDS and Target Market Determination (TMD) for Club Marine boat insurance are available on this website. We do not provide any form of advice if you call us to enquire about or purchase a product.
Club Marine Limited (ABN 12 007 588 347), AFSL 236916 issues Club Marine boat insurance and handles and settles claims as agent for the insurer Allianz Australia Insurance Limited (ABN 15 000 122 850) AFSL 234708 (Allianz). Club Marine Limited is a related body corporate of Allianz. Copyright © 2026 Allianz Australia Limited.